Determinants of employees’ core value behavior in the iranian banking industry

Author : Mohsen malekalketab khiabani and mas bambang baroto

Keyword : Employees’ core value behavior, employees’ satisfaction, banking industry, iran

Subject : Business

Article Type : Original article (research)

Article File : Full Text PDF

Abstract : The article aims to identify the significant determinants of employees’ core value behavior in the Iranian banking industry. The authors take a quantitative approach, which is based on a survey involving 176 questionnaires, all of which were returned. The respondents were employees of different kinds of banks in Tehran (the capital city of Iran). In order to test the proposed hypotheses, a correlation test and linear multiple regression analysis were conducted. Core value behavior is a function of five determinants: attitudes towards core value, role-model behavior, role satisfaction and organizational citizenship behavior, structural support, and procedural support. This study derives its findings from three different models: Model A for core value behavior for core value A, Model B for core value behavior for core value B, and Model C for core value behavior for core value C. The most salient determinants are “procedural support” and “structural support” for core value behavior for core value A; “procedural support” and “structural support” for core value behavior for core value B; and “structural support” and “role model behaviour” for core value behavior for core value C. This research is restricted in terms of the scope of the study that is the size of the sample, which could be extended in future research to cover the whole of Iran. The model is the same as that introduced by Helge Thorbjørnsen and Magne Supphellen in 2009. The paper is useful to both practitioners and academics in the field of organizational behavior and development. It provides some initial insight into managers’ perspectives in the Iranian banking industry by elevating their performance and injecting the sense of imitating the defined core values among employees, in order to increase employees’ satisfaction through enhancing procedural and structural support.

Article by : Mohsen Malekalketab Khiabani

Article add date : 2020-08-29

How to cite : Mohsen malekalketab khiabani and mas bambang baroto. (2020-August-29). Determinants of employees’ core value behavior in the iranian banking industry. retrieved from https://openacessjournal.com/abstract/88