Mohsen malekalketab khiabani

Determinants of employees’ core value behavior in the iranian banking industry

Mohsen malekalketab khiabani and mas bambang baroto
Date : 2019-09-19
Views : 983 Download : 314
The article aims to identify the significant determinants of employees’ core value behavior in the Iranian banking industry. The authors take a quantitative approach, which is based on a surv...

Implementation of organizational citizenship behavior model in the iranian healthcare industry

Mohsen malekalketab khiabani, mandana abdizadeh, and mas bambang baroto
Date : 2019-09-19
Views : 890 Download : 369
The article aims to test the organizational citizenship behavior (OCB) model which was introduced by Organ et al. in 1990 in the Iranian healthcare industry. The authors take a quantitative approach...

Identifying the key factors of organizational citizenship behavior in the healthcare industry: iran perspective

Mohsen malekalketab khiabani and mandana abdizadeh
Date : 2019-09-19
Views : 818 Download : 249
The article aims to identify the key factors of organizational citizenship behavior (OCB) in the Iranian healthcare industry. The authors take a quantitative approach based on a survey involving 152 q...

Testing the relationship between spiritual leadership and job satisfaction in the iranian healthcare industry

Mohsen malekalketab khiabani, mandana abdizadeh, and mas bambang baroto
Date : 2019-09-19
Views : 820 Download : 290
The purpose of the present research is to test the relationship between spiritual leadership and job satisfaction in the Iranian healthcare industry. The research takes a quantitative approach invol...

Implementing the spiritual leadership model in the healthcare industry in iran

Mohsen malekalketab khiabani and mandana abdizadeh
Date : 2019-09-19
Views : 925 Download : 294
doi:10.5539/ijbm.v9n11p92
The purpose of the present research is to test the spiritual leadership model in the Iranian healthcare industry. The research takes a quantitative approach involving the distribution of 143 question...

Identifying the impact of spiritual leadership on organizational citizenship behavior in the iranian healthcare industry

Mohsen malekalketab khiabani, mandana abdizadeh, and mas bambang baroto
Date : 2019-09-19
Views : 707 Download : 287
doi: 10.9734/bjemt/2016/21678
Aims: Previous scholars have investigated the impact of spiritual leadership (SL) on organizational citizenship behavior (OCB); this article aims to identify the impact of SL on OCB in the Iranian h...

Trusting beliefs, iranian consumers’ intention to use online shopping, and mediation effect of trusting attitudes: structural equation modeling technique

Mohsen malekalketab khiabani, mandana abdizadeh, and mas bambang baroto
Date : 2019-09-19
Views : 771 Download : 298
Consumers’ intention to purchase through online in capital city of Iran, Tehran is getting higher and its trend is positive despite the United States (US) economic and financial sanctions. The ...

Identifying the impact of technology beliefs on iranian consumers’ intention to use online shopping through mediating roles of technology attitudes and trusting attitudes: structural equation modeling approach

Mohsen malekalketab khiabani
Date : 2019-09-19
Views : 738 Download : 269
Iranian Consumers’ intention to use online shopping is increasing and its trend is positive despite of US economic and financial sanctions (Khiabani et al. 2016). The primary purpose of this ar...

A comprehensive study plan for identifying the impact of learning styles, teaching strategies, need for cognition, and meta-cognition on academic achievement of students in the educational centers

Mohsen malekalketab khiabani
Date : 2019-09-20
Views : 689 Download : 292
According to the extant literature, the positive roles of learning styles, teaching strategies, need for cognition, and meta-cognition on promotion and enhancing level of academic achievement is irref...

Three key elements of customer relationship management: a literature review (2004-2012)

Mohsen malekalketab khiabani
Date : 2019-09-19
Views : 915 Download : 317
The present article aims to review some selective studies which have been conducted on Customer Relationship Management (CRM). CRM is more evolution than revolution. CRM is quite new and there is no ...

Corporate/hotel image, customer satisfaction, and customer loyalty: a literature review (1983- 2013)

Seyedhossein nikou#1, harihodin bin selamat #2, rasimah che mohd yusoff#3 mohsen malekalketab khiabani#4
Date : 2019-09-19
Views : 831 Download : 260
The positive association of corporate/hotel image with customer satisfaction and customer loyalty has been explored by previous scholars and supported by Self-Organizing Maps (SOM) approach introduced...

Service quality, customer satisfaction, and customer loyalty: a comprehensive literature review (1993-2016)

Seyedhossein nikou#1, harihodin bin selamat #2, rasimah che mohd yusoff#3 mohsen malekalketab khiabani#4
Date : 2019-09-19
Views : 928 Download : 296
The importance of service quality in service industries is inevitable and relationships among service quality, customer satisfaction, and customer loyalty have been investigated by previous scholars a...

Electronic customer relationship management, customer satisfaction, and customer loyalty: a comprehensive review study

Seyedhossein nikou#1, harihodin bin selamat #2, rasimah che mohd yusoff#3 mohsen malekalketab khiabani#4
Date : 2019-09-19
Views : 1026 Download : 265
Electronic customer relationship management (E-CRM) is the implementation of E-technology or internet-based technology in order to attain customer relationship management (CRM) objectives. According ...

Identifying the impact of hotel image on customer loyalty: a case study from four-star hotels in kuala lumpur, malaysia

Seyedhossein nikou#1, harihodin bin selamat #2, rasimah che mohd yusoff#3 mohsen malekalketab khiabani#4
Date : 2019-09-19
Views : 1254 Download : 329
In the hospitality industry, one of the significant points into consideration is customer loyalty and gaining loyalty of customers. There are many ways in order to enhance the level of loyalty of gues...

Service quality, mediation effect of customer satisfaction, customer loyalty, and moderating role of interpersonal relationship: case of four-star hotels in kuala lumpur, malaysia

Seyedhossein nikou, mohsen malekalketab khiabani
Date : 2019-06-28
Views : 736 Download : 280
10.9734/ajeba/2020/v19i430309
The importance and prominent role of service quality in service industries are inevitable. Previous scholars have investigated relationships among service quality, customer satisfaction, and customer...